Pickup or Ship overview

We offer the following shipping options for products purchased online. For a complete list of shipping prices, please visit the pricing help page. You can always review the status of your order in the order status section of 'Your account'.

Mail Order:
Standard Post
We will send you an order confirmation email as soon as you place your order on the site. After receiving the email, please allow the indicated business days for your order to arrive.Shipping times vary per region (see grid below).

Express Post, where available
We will send you an order confirmation email as soon as you place your order on the site. After receiving the email, please review the grid below to determine your expected delivery time. Shipping times vary per region. In some cases, Express Post delivery may only be available in metro and regional areas (conditions apply).


Retail Pickup:
Standard Pickup
We will send you an order confirmation email after you have placed your order indicating the expected day when your order will be ready for pickup. After receiving the email, please allow the indicated business days for your order to be ready for you at the store. In some cases, a convenience fee may be charged.

Express Pickup, only where available
We will send you an order confirmation email after you have placed your order indicating the expected hour when your order will be ready for pickup. After receiving the email, please allow the indicated time for your order to be ready for you at the store. Express pickup prices may be higher than mail order prices.



Order processing and shipping time

From the time you place your order:
Product Standard Post Express Post
Metro Area Regional SA, WA, NT, TAS Metro Area Regional SA, WA, NT, TAS
Prints and Posters 4-7 days 4-7 days 6-7 days 3-4 days 3-4 days n/a
Photo Gifts 6-9 days 6-9 days 7-9 days 5-6 days 5-6 days n/a
Calendars 6-9 days 6-9 days 7-9 days 5-6 days 5-6 days n/a
Photo Cards 4-7 days 4-7 days 6-7 days 3-4 days 3-4 days n/a
Photo Books 6-9 days 6-9 days 7-9 days 5-6 days 5-6 days n/a
Canvas Prints 6-9 days 6-9 days 7-9 days n/a n/a n/a
Notebooks 6-9 days 6-9 days 8-9 days 5-6 days 5-6 days n/a
Flipbooks 5-7 days 8-10 days 4 days 4 days 4 days 4 days

Note: Number of days refers to business days. Also, Express Post delivery only available to Metro and Regional areas (conditions apply).





If you still need help, please browse the rest of the Snapfish Help section, check out our Customer Service page for the best way to contact our Customer Service team.



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